For US orders, simply click here. Make sure you have your order number, and email used to place the order, as you'll need those to initiate your exchange or return. If you don’t know your order number, customers can usually locate it by searching for “Confirmation For Order” in their inbox or by looking for "Xray Footwear Order" number on the shipping label, If you still cant locate your order email us directly at firstname.lastname@example.org and we'll walk you through the process.
We do our best to process and ship orders as soon as it's received. Once processed, domestic orders will take 5-7 business days to arrive. For international orders please allow 7-16 days. Delivery details will be provided in your confirmation email.